When designing we will likely have several assumptions about the people who will use our product/service — ranging from how they use it to who actually uses it, and more. We need to conduct research to test these assumptions and deeply understand the mental models of our users. As practitioners…

In 2020, we look forward to supporting a growing community of voice practitioners & enthusiasts. We’re especially excited to see existing and newer conferences in this space and for this reason we’ve created a list of voice conferences happening this year! If there are any voice-related conferences missing from the…

As a former high school athlete, I would play soccer competitively and also recreationally. I would play soccer whether it was raining, shining or snowing. However, being a high school athlete who’s looking to play at the varsity level in college is a whole other ball game. …

Imagine having to move to a new city and juggling multiple things during this process. Wouldn’t it be nice to if upon arrival to your new place all your new furniture was delivered, assembled, set-up and the packaging was recycled for you so that all you had to do was…

Completing technical tasks has become more common as businesses become increasingly digital. However, sometime these smaller tasks (a.k.a microtasks) take up too much time for any real progress to be made. Micro-tasks include: fixing Wordpress bugs, code updates, image re-sizing, and SEO optimization. Joule is an AI-driven task management platform…

Teammate: Mandy Poon In this project, a mid-fidelity website was designed for the St.Lawrence Market located in Downtown Toronto.